Returns/Refunds

Original Receipt
The original invoice or packing slip is required for all returns and exchanges. If returning or exchanging an item, a valid photo ID is also required.

Please include all original packing materials, manuals and accessories. Eligible returns are subject to a 25% restocking fee.

Return & Exchange Period
  • 30 days from date of invoice for all eligible products
Komputer+ and komputerplus.com reserve the right to deny any return or exchange.

Nonreturnable Items
  • Labor, delivery and installation services
  • Digital subscriptions or services
  • Consumable items such as batteries
  • Items that are damaged or abused
  • Items that are missing accessories such as remote controls, cords and cables
  • Etched or otherwise personalized items
  • Opened computer software
  • Non-defective special orders
Refund Method
For online purchases:
Refunds will be credited to the original credit card.

For in-store purchases:
Your refund will generally be in the same form as the original purchase. However, when the item was paid for with cash or debit card without a major credit card logo in an amount greater than $500, or paid for by check in an amount greater than $250, the refund will be in the form of a check mailed within 10 business days of the return.